After you place your order on the website, you will receive an acknowledgement email from Minnieminors.com to confirm that your order has been placed. This will not, however, indicate if the order has been shipped. That information may be confirmed under “My Orders” in your account dashboard.

If you’re not a Preferred Customer, then you may email our Customer Care at help@minnieminors.com with your Order ID for this information.

You should have received an SMS with your code by now. If it isn’t there, you may hit resend again. If you still didn’t receive the code, you may have provided the wrong number. If that is the case, you will receive a call from us.

Yes, your order has been placed; this process just helps us to provide better customer service. We highly recommend that you submit the code for a faster delivery.

As soon as your order is placed, you will be emailed an Order ID, along with your Order Confirmation. This is what will help you track your order(s). You can also check this ID when you sign in to the Minnie Minors website. If you’re not a preferred customer, you may email our Customer Care with the tracking number information to find out the status of your order.

All orders will be delivered by our courier service providers within 3-5 working days in Pakistan. If your order has not been delivered in the specified time, please contact our Customer Care.

Full care is taken to ensure that each order reaches the correct recipient. However, in case such a mishap does occur, you can get in touch with our Customer Care and we will rectify the issue.

Full care is taken to ensure that only complete orders are shipped out. However, in case there are missing item(s) in the order, please get in touch with our Customer Care immediately and we will look into the matter.

Order cancellation is dependent on whether or not it has been shipped. Generally, all orders are shipped after 24 hours, so send your order cancellation request to help@minnieminors.com within that time. If the order has been shipped, however, you will be unable to cancel the request. Instead, you may exchange/return the product in accordance with our Exchange/Return/Refunds policies.

Our stock is constantly updated. If, for an item, your desired color is not available in the drop-down menu of a product, it means this color is out of stock. For queries and special requests concerning sizing and/or availability, please call or email our Customer Care.

Sometimes, highly popular items may temporarily run out of stock. As our stocks are continuously updated, please keep checking the Minnie Minors website regularly to remain abreast of updated stock content. For queries and special requests concerning sizes/color and/or availability, please call or email our Customer Care.

Please refer to our Size Chart. For further help, please contact our Customer Care.

Cookies are tasty little treats. Eating too many cookies will… Just kidding! A cookie is a tiny amount of information stored on your computer by your web browser to track your movements within websites. We use cookies to keep track of the frequency of your visits to our website, the contents of your shopping cart, purchase history and to deliver specific content designed to give you a uniquely personalized shopping experience.

Our online store works in tandem with our retail outlets, and the same new products are available everywhere at the same time. So no matter where you shop from, Minnie Minors ensures the best of service for all our valuable customers.

We highly value any and all feedback from our customers and fans! Please don’t hesitate in contacting our Customer Care with your comments and suggestions at help@minnieminors.com.